Privacy Policy
Last updated: December 2024
Introduction
Bliss Havens Retreats ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through our payment providers)
- ID verification data (processed through secure third-party verification services)
- Booking preferences and history
- Communications with our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use collected information to:
- Process and manage your bookings
- Communicate with you about your reservations
- Send promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent activity
Information Sharing
We may share your information with:
- Service Providers: Payment processors, verification services, and other vendors necessary to provide our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
- Data portability
To exercise these rights, please contact us at privacy@blisshavens.com.
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you use.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@blisshavens.com
- Phone: (123) 456-7890
- Address: Somerset County, Pennsylvania
By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.